• Ashley Perkins and Nancy Phan, Admin Assistants - ask about enrollment, registration, forms and extracurriculars
• Cole Strachan, Business Manager - ask about tuition payment, ACH, invoices
• Holly Senaga, Head of School - you can ask her about anything!
• Lindsey Roseland, Assistant Principal
• Sarah Morlidge, Technology & Communication Director - ask about anything to do with Teams, Jupiter, Clever, the website etc, as well as uniform
• Monique Stuart-German, Admissions Director - ask about the admissions process and our food program
• Kaylee Strachan, Deputy Admissions and Health & Safety Director - ask about admissions
• Jessica Springer, Curriculum & Instruction Director - ask about curriculum and instruction
• Josh Tate, Camp and Facility Director - ask about Camp, Extended Day, Childcare
• Chelsea Roberts, Student Services Director - ask about resources for students with special and gifted needs
• Still not sure? Email support@chestnuthillacademy.com and we will decide who has the answer!

staff, student and parent Directory

Our school compiles a Staff Directory, a Parent Directory and a Student Directory with names, addresses, and telephone numbers, which you are welcome to use for contacting other families to set up playdates, send out party invitations, etc.  It is not ok to use this information for any form of commercial solicitation. 

Google Family Map

We have created a map that shows the location of the students in our school by grade and first name so that you can identify families who live near you if you want to organize play dates or carpools. The map with our current and incoming families who gave us permission to share can be viewed on the Parent Portal here. 

Communication Tools

• Microsoft Teams is the tool we use for informal communication, quick updates, and ‘chatting’ with parents and staff as well as virtual meetings and parent teacher conferences. Anything important that is posted in Teams will always also be sent home in Campus Updates. For one-on-one communication with your child’s teacher, you can choose whether you prefer Teams or email.  We have prepared a Parent’s User Guide and a Student’s Getting Started Guide if you are unfamiliar with Teams. If you have a question, you think another parent might be able to answer, you can post it in the grade level Teams channel. If you have a question about a school policy, or a problem with a school policy, please don’t use Teams. Instead, please email the relevant member of the admin team (see here for who does what) or the whole admin team at cha@brighthorizons.com. 

• Email – E-mail is an easy way to stay connected. E-mail addresses are available on our Staff Directory.  Our entire staff may be reached via e-mail daily. If you email your child’s teacher, you should expect a response within 24 hours if not sooner, except at weekends. Please add the email addresses you will find Parent Portal / Tech Tips to your contacts to be sure of receiving our communications. We use email to send home weekly digests (Campus Updates) of school-wide information (the update will be posted on Fridays at about 4:00 p.m), notifications of website posts, and formal communication. Parents can also tell teachers if they prefer email/phone/teams communication. Please add noreply@chestnuthillacademycom.myenotice.com and support@chestnuthillacademy.com to your email contacts to improve the chances of our emails getting through. 

• School Website – this is the formal repository of all things school related. It is how we send out teacher newsletters, specialist newsletters and calendar updates. You will want to subscribe to them so that you receive them. You can see how to do that here (The quick answer is ‘click on the gold bell’). 

• Jupiter – This is the Learning Management System (LMS) that we use for gradebooks and report cards. Students and parents will get access at the start of the school year so that they can keep track of progress. It is also the Emergency Alert System. Did you sign up to receive texts yet? See how here. Jupiter texting will only be used to communicate important deadlines, closures, and emergencies. You can also use Jupiter to look up your students' Office 365 / Clever credentials.

• Telephones - The school is equipped with multiple telephone lines. If you are unable to reach a member of the staff directly, please leave a detailed message with the front office and your call will be returned. Please do not request to have the staff called to the phones during teaching times. Please keep Chestnut Hill Academy updated as your home, office, or cellular phone numbers change. It is critical that the school has current phone numbers in order to contact you immediately in the event of an emergency.
• Friday Folders -  At the end of the week a ‘Friday Folder’ will go home with your student’s work and additional important communications. Please read through all the information and return paperwork requiring a signature as soon as possible.
• Communication Notes - You will find a supply of these slips of paper at the front desk. These forms are for use in the event of ad hoc changes to pick up routines, short absences, schedule changes, etc.

Parent Survey

New parent surveys are sent out six weeks after school has begun and an exit survey will be given upon a family’s departure. A parent satisfaction survey will be sent out in May.

CHA Resources

• Sign Up Genius
• Summer Reading and Math
• CHA Flickr Album - Invitation Only

Educational Sites

• Clever SSO
• Computer Lab Website

SOCIAL MEDIA

• Facebook Page
• Instagram account  
• You Tube Channel

PTA Announcement - We are excited to welcome you and your family to Chestnut Hill Academy in the fall. As the current CHAPTER Co-Presidents, we would like to take an opportunity to introduce ourselves. As your parent-teacher association, CHAPTER was formed to promote the development of a vibrant community at CHA, while seeking and facilitating opportunities to enhance the educational experiences of our children.

Our social and fundraising events include family picnics, our fall Walk-a-Thon, and our annual Gala and Auction. We are fortunate that the contributions to CHAPTER through fundraising and donations have allowed us to reinvest in our community by providing professional development opportunities for the faculty and staff at CHA, expansion of key curriculum, and contributions toward major and exciting capital improvements on campus. In addition to these larger initiatives, CHAPTER funds support field trips, the venue for our musical, fees associated with the winter ski-buses, and artists and writers in residents (subject matter experts that visit our school).

 If you are interested in being a class rep, please send an email to CHAPTER@chestnuthillacademy.com stating your interest and telling us a little about your background and family. We look forward to meeting each of you this fall and welcome you to CHA.

Bright Horizon’s Automated Recurring Payment Solution is available through the Family Information Center

The Family Information Center is a secure web destination for families to manage and view important information about your child, your center/school, and your family’s account. Register at familyinfocenter.brighthorizons.com.

The Online Payment Solution, allows Primary Payers to:

• Enroll in recurring ACH payments using a secure, paperless online web portal.
• Easily access billing statements and view account balances at your convenience.
• Manage your account information in one place. View center messages, manage contact information, and manage billing all in one secured system.
• By default, the parent who paid the application fee is set up as the Primary Payer. If you cannot see the ‘My Balance’ option, it is because you are not the Primary Payer. Please email cha@brighthorizons.com to request this change if required.

All Chestnut Hill Academy families are required to make their payment through ACH only. Parents may select recurring or non-recurring. If non-recurring is selected, the parent must push the payment through by the 1st.

Instructions to Set-up Bright Horizons Recurring Payments

1. Log into the Family Information Center by visiting familyinfocenter.brighthorizons.com and enter your username & password.
2. Click the Set-up Recurring Payments button in the My Balance section: *Please note if your Bright Horizons PIN (used at the check-in kiosk in the center) does not meet the minimum character requirements you will be prompted to update this information on the My Profile tab before being directed to Bright Horizons’ Online Payment System.
3. You will be redirected to Bright Horizons’ Online Payment System site, powered by JP Morgan Chase.
4. Select e-Check under the New Account header and click Continue.
5. You will be brought to the Payment Information screen. Enter your Bank Routing Number, Bank Account Number, Reenter Bank Account Number (for accuracy purposes), Bank Account Type, Bank Account Category, and Nickname. All fields with an asterisk are required fields. Click Continue once complete.
6. You will be brought to the Recurring Payment Verification screen. Review all information and locate the Enter PIN field. In this field, you will enter your Bright Horizons Check-In Kiosk PIN. This is the password or pin you use each day to check your child in and out of the center and can also be found on the My Profile tab of the Family Information Center. Letters in the PIN should be entered in CAPS as the PIN is case-sensitive. Please also review the Refund Policy and Terms & Conditions. Check the box to accept the Terms & Conditions and then click Confirm.
7. You will be brought to the Recurring Payment Confirmation screen. We recommend saving a copy of the Reference Number or printing a copy of the page for your records. Click Exit to be redirected back to the Family Information Center. Your Recurring Payment Set-up is now complete. You will receive an email and notification via the Family Information Center when a payment is scheduled to be withdrawn from your account. Thank you! If you need help or have any questions, please contact the Family Information Center Help Desk at 1-855-239-3850 or by accessing the Help tab in the Family Information Center.

Families currently enrolled in a Bright Horizons center will be able to maintain their Family Information Center account and pay tuition through ACH, but will need to follow a few additional steps. On the home page of the Family Information Center, please click the white drop-down box that says “Switch Center”, then choose the location you would like to set up another recurring payment with.

Family Information Center Help Desk | Bright Horizons Family Solutions | (P) 855-239-3850

Send your questions to support@chestnuthillacademy.com. 

• How do I sign up for online payment of tuition fees? Please read the instructions here.
• How do I ‘push through’ a payment if it didn’t happen automatically? 
  1. Log into the Family Information Center website and click on the blue ‘Payment Options’ button then on ‘Make a Payment’.
  2. Enter the amount that you would like to pay to the center.
  3. Select ‘New Account’ under ‘Payment Method’.
  4. Enter your routing number, account number, select Checking/Savings, select Consumer/Business and enter an account nickname (you may already have a payment option since you signed up for recurring payments). Click Continue.  
• When do I find out who my child’s teacher is? – At the Ice Cream Social. For parents who cannot attend we will post the class lists to the Parent Portal on the afternoon of the event.
• When am I able to sign up for extracurriculars and how do I go about signing up? – Sign ups will open on the same day as the Ice Cream Social. We will share information via the website. email and Teams.
• Professional development week: is this for parents? No, that is for teachers. We take our professionalism very seriously and develop it regularly.
• When does the Uniform Swap happen and how does it work? Do I need to pay for items? The Uniform Swap is a room on the 1st floor, not an event. If you complete the form you will find here our volunteers will let you know if what you need is available. 
• What type of dress for the first day? If the first day of school is a Monday, dress uniform is required. Any other day, students should be in standard uniform or if your child has PE, they should come in their PE uniform..
• Which uniform to wear on which days of the week?  You will find information about our dress code here. Dress Uniform is required every Monday unless it is a PE day for your grade. There will also be other days on which Dress Uniforms will be required such as picture day, most field trips and special events like the Festival of Peace and Light and Moving Up Ceremony.  On other days students should wear standard uniform or PE uniform on PE days.
• When can we fill out the lunch form? Lunch order forms will be posted here. Lunches are order one month at a time. The lunch order form opens midway through the month prior, and parents order for the upcoming month. We will let you know when the order form opens in Campus Updates.
• Are themed lunchboxes/backpacks acceptable? (i.e. Pokémon or Avengers) Yes! Make sure they are labeled so that the right one comes home, and if it doesn’t, come and check the lost and found cart near the front desk.
• Do I have to register through CHA and the School’s Out system if I need care during conference days? Please visit our Childcare page for the answer.
• If my child is already registered for Extended Day do I need to sign up at all for care during conference days?  Please visit our Childcare page for the answer.
• What camp day charges are included in the monthly Extended Day charge, and which are not?  Please visit our Childcare page for the answer.
• How do I sign up for the aftercare program and how do I make payments for it? Please visit our Childcare page for the answer.
• Does my student need a lock for his locker? Students do not need, and in fact are not allowed, to bring keys in for their lockers. 
• What does my child need to bring to school on the first day? Is there a list of items to purchase for the child in terms of books, crayons, etc? No shopping for you – CHA will provide everything your student needs apart from uniform, backpack, and jacket!
• How do parents sign up for parent-teacher conferences? Teachers will use Sign-Up Genius to invite you to sign up for a conference slot. Sign-Ups are posted here.