CHA Tech Tips

Teams | Clever SSOEmail Flickr | Internet | Website Guide | Jupiter | Computer Lab Website | Facebook | YouTube | Renaissance Place | MailChimp

Teams - We have prepared a Parent’s User Guide and a Student’s Getting Started Guide which you should have received from your teacher. In addition, we will add new tips below as they arise.

Joining a Team - There are two steps to joining a CHA Team as a parent guest. The first is to accept the Azure AD invite you receive from us. The second step is to log in to the CHA Parents Team where you should also see a channel(s) for your child(rens) grade(s). The first time you log in to Teams, it is best that you do it using a laptop or tablet with Edge or Chrome, not Safari, in a private browser (In Edge - CTRL+SHIFT+P, in Chrome - CTRL+SHIFT+N) to avoid conflict with any other Teams orgs. If you already use Teams at work, you can access both Teams orgs using the same sign in, but you will need to let us know the email address of your work Teams account. You can switch between the two orgs using the dropdown arrow in the top right corner of the desktop app, or the menu bars in the top left corner of the iOS app. Once you have successfully logged in to Teams on the web app, you will be able to download and use the desktop and mobile apps. If you did not receive the Azure AD invite or need help logging in to Teams, please email [email protected].

Viewing Your Child’s Teams’ Schedule - Parents are not members of student’s class Teams, but there are at least three ways that you can view their calendar so that you can help them get where they need to be on time.

  1. If you are using an iPhone you can have multiple accounts connected to the Teams app. Go to the Teams app, click on the three menu bars in the top left corner, choose ‘Add Another Account’ and sign in with their credentials. Then you can switch between your account and your students by clicking on the three little lines at the top left corner of the app. Note that in the iPhone app, you have to click on the ellipsis at the bottom right corner to find the calendar.
  2. If you are using a Windows PC, you cannot have multiple accounts attached to the desktop or web versions, but you can log in to your student’s Teams account using the web version, as long as you use different browsers for each account, otherwise, credentials get mixed up.
  3. Your child’s Office 365 account includes Outlook. You can log in to their office account at and share their Outlook calendar with your calendar. To do that, open their Outlook and go to the calendar view, right-click where it says ‘My Calendar’, choose the Sharing and Permissions option and add the email address of the people you want to share the calendar with. Now go to your own email, and you will see you have received a calendar sharing invite from your child. Accept the invite. Click on View Calendar, and now you will see your student’s calendar alongside/on top of your own. In Outlook, you can check/uncheck their calendar to decide when you want to see it.

Downloading Teams Desktop -  Students should download Teams Windows Desktop to get the best functionality. To do this, have your child log in to with their CHA credentials, and select Teams. Please choose ‘Get the Windows App’ and follow prompts to install. Students on CHA devices have sufficient permissions to do this. Please uncheck the option to let the organization manage your device.

Turning on the New Meeting Experience - Once the new experience is turned on, any meetings that students are in pop out in a separate window so that they can still work in Teams and Class Notebook while in meetings. This update should also turn on Together Mode. To do that, they need to click on their icon in the top right corner, choose settings, scroll down and check the box for New Meeting Experience, then sign out and sign back in. It is important to quit Teams by right-clicking the Teams icon on the taskbar, just closing Teams or signing out will not apply the change. On some devices we have found that a reboot is required for the change to take effect.

Meeting Recordings - As you will notice, teachers record the lessons they teach, so that students who miss the lesson can get caught up.

  • For core classes with grade-level teachers, the student just needs to click on the recording in the chat for the meeting and they will be able to view the video which is stored in Stream (the Office 365 version of YouTube) (see screenshot below). Your child can also request a link to the recording from their teacher.
  • For specialist classes, the videos are not automatically saved to Stream. To playback the meeting recording, participants will need to download the file from the chat window. Please wait for the file to download completely before you try playing it. Parents report that the player opens will the file is still downloading; attempting to play it before the download is completed will generate error messages.
  • If your child is going to be out of school for more than 21days, you will need to tell their specialist teachers who will arrange for recordings of lessons they miss to be saved. 
  • It is not possible to get a shareable link to a recording of a specialist teacher’s lesson or to delete a recording from the meeting chat/channel.

Class Notebook - Teachers will share classwork using Class Notebook. Students will find a tab for Class Notebook in the ‘We’ space on Teams.  Students can use Class Notebook inside Teams. They also have the option to open in the app. We recommend using the Windows 10 app not the One Note app because that is laid out very differently and totally confusing for students. It will ask for credentials the first time on a device, but they are the same as for Teams/Office 365.

Assignments - If your student is new to Assignments and not sure how to find them. Here is a short clip showing how students can access them. Parent/Guardian Email - These go out to parents of online students in st through 5th grade on Sundays. They show you the assignments your student has turned in the week prior, and the assignments that are upcoming. If you did not receive the Parent/Guardian Assignment Email, please could you double-check your spam/junk folders. The message comes from an email account with the address [email protected]Please add this email address to your contact list to increase your chances of receiving the email.

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 Clever SSO - Rostering is now up and running for Brain Pop, IXL (Math, Language Arts, and Spanish), and TCI (Social Studies). That means your child only has to log in to Clever to access these apps without needing more usernames and passwords.  Some vendors (Renaissance Place and Ed Learning) do not support rostering through Clever, so students still have to log in the first time with their own credentials which your child’s teacher should have told you, but Clever remembers them for next timeSome sites we have a generic account for all students; you will have to enter the credentials the first time, and then Clever remembers them. If the site icon has a ‘i’ hover over the ‘i’ for login information.

There three ways your student can find Clever – on the Computer Lab Website, from their class Teams if their teacher has added it or using the Browser Extension if you install it for them. Some apps work much better with the extension. You can find out how to download and install it here. When we get our school laptops back, I can push it out to them, but not while they are in your homes! 

Once they have arrived at the Clever site (or app if you have an iOS device) there are two ways they can log in to Clever. They can type in their Office 365 credentials, which is their address and password, or they can go hold the badge their teacher gave them up to the camera. Also, if you are already logged in to Office 365 in the same browser it can happen automatically. If your child doesn’t have a badge, help them log in with their credentials then go to the top right corner of the screen, click on the dropdown arrow and take the option to download the badge, which you can print out for your child.

  • BrainPOP, IXL, and TCI - no credentials required
  • Handwriting Without Tears - no credentials required
  • Keyboarding Without Tears - no credentials required
  • TCI (Social Studies) - no credentials required
  • Renaissance Place - Please ask your child’s teacher for their credentials.
  • Ed Learning - Please ask your child’s teacher for their credentials.
  • Tumble Books and Tumble Math have direct links to so that now if students click on the links for both those programs, they should not need to log in at all. If they do need them the first time, the username is chestnuthill and the password is books.
  • Starfall (Grades pre-K through 3) click on the Starfall icon, click on Sign In and use these credentials – email address: [email protected] and password: Thinpencil61. 
  • ABCYa! The username / password is  chatechlab / chestnut.
  • Britannica School (which is the Encyclopedia Britannica). The username / password is  chatechlab / chestnut.

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Email If one spouse or partner is receiving our emails but the other is not, one suggestion would be to set up an automatic forwarder from the account that is working to the one that is not. You can see how to do this in Gmail here, Hotmail/Outlook here and Yahoo here. Occasionally, we send out email blasts via Mailchimp. If you are not already subscribed, there is a short form you can fill in here to get signed up.

Please add our domain ( and these email addresses to your safe senders’ list:

To add an address or domain to Safe Senders in Outlook:

  • Select Actions | Junk E-mail | Junk E-mail Options… from the menu in Outlook.
  • Go to the Safe Senders tab.
  • Click Add….
  • Type the email address or domain name you want to whitelist.
    • To add a single address, type “[email protected]”, for example.
    • To add a complete domain, type “”, for example.
    • To make sure sub-domains are not automatically whitelisted when you add a domain, including the ‘@’ sign: “”, for example. In this case, mail from “[email protected]” will not be whitelisted.
  • Click OK.
  • Click OK again.

To turn an email’s sender into a contact in your Gmail address book:

  1. Open a message from the sender you want to save to your Gmail address book.
  2. Click the down arrow (More) next to the Reply button in the top right corner of the email message.
  3. Select Add ___ to Contacts list from the menu that comes up.

To add a new contact or domain in Gmail:

  1. Open Contacts in Gmail.
    • Click Gmail, for example, near the top left corner and select Contacts from the menu that appears.
  2. Start typing the contact’s name or email address in the search field.
  3. Use auto-completion to select the desired contact.
    • If Gmail does not suggest the contact for which you are looking:
      1. Hit Enter.
      2. Click the desired entry in the search results.
  4. Make all desired changes or additions to the contact’s sheet.
  5. Click Save now

To add a new contact in Office 365 Mail: Click on the settings cog at the top right, choose options, accounts, block or allow, add email addresses to Safe Senders and Recipients

To add a new contact in Yahoo Mail: Click on the gear cog at the top right of the screen, choose Settings, choose filters, choose add and in the from field add the relevant address. 

For directions regarding other mail platforms, click here.

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Flickr - CHA has its own Flickr Album, where we will upload photos we take of students as we go through the year. You do need to be signed in for the link to work. If you already have a Flickr account, email [email protected] stating the email address associated with your Flickr account and we will send you an invitation to view our album. The address for the Photostream is[email protected]/ (there is a link from the homepage of the school website).  Click here to view directions for using the CHA Flickr Album

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Clear browser history - Chrome

Go to chrome://history/ or click on the Chrome menu (three stacked dots) in the top-right corner of the browser window. Click History / Click on History. Choose ‘Clear browsing data’. A dialog will appear. From the drop-down menu, select how much history you want to delete. To clear your entire browsing history, select the beginning of time. Check the boxes for everything you want to delete. Click on ‘Clear browsing data’.

Clear browser history - Internet Explorer

In Internet Explorer, select the Tools button, point to Safety, and then select Delete browsing history. Choose the types of data or files you want to remove from your PC, and then select Delete.

Clear browser history - Edge

In Edge, select Hub (three stacked lines), click on the clock icon (History). Select Clear all history. Choose the types of data you want to remove from your PC, then select Clear.

Change Default Browser

Some of the sites we use at school ONLY work on Chrome or the new Edge (which is chromium too). Here is how you set your default browser:

Windows device - Select the Start button, and then type Default apps. In the search results, select Default apps. Under Web browser, select the browser currently listed, and then select Microsoft Edge or another browser.

Mac - Make sure that the other web browser is installed. Choose Apple menu > System Preferences, then click General. Choose a web browser from the ”Default web browser” menu.

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Jupiter is our Learning Management System which we use to record attendance, grades, behavior incidents, and report cards. Jupiter is the system we use to send out emergency alert messages in the event of school closures, as well as notify you if we mark your child absent. To receive messages from Jupiter, you are required to add your cell number to your account and give us permission to text you. To do that, please go to, choose the Parent tab, enter your child’s name and click Help Me Log in. When asked, it is important that you use the email address we have on file for you.  

After you have logged in to the Jupiter account, please click on the menu bars (1 on screenshot), click on Settings (2), check we have the correct cell number (3), and check the text message/email options (4) for notifications you want to receive e.g. Emergency Alerts, Messages and Absences via text/email/both. If you opt into Jupiter Text Messaging, the text number will display as 477-11 and you can reply STOP to opt-out of text messaging. 

We will be sending Report Cards via Jupiter at the end of each trimester. Please make sure that you have added [email protected] and [email protected] to your contacts or safe senders list in order that the notification emails make it to your inbox. To view your CHA student’s report card, please log in to Jupiter as described above. To view the Report Card, click on ‘Report Card’.

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The Computer Lab Website – (aka This is the site that we use to curate sites that will be used by staff and students, both in school and for homework.

  • The site includes links to IXL Math and Accelerated Reader which your student will get access to in the Fall. Typically the student’s username will be the first initial of their first name, plus the first 4 letters of their last name and their password will be their first name, all lowercase. e.g. smorl / sarah. There are occasional exceptions to this format. If your student does not know their credentials, please email [email protected].
  • You will also see links to Brain Pop, Brain Pop Jr. Encyclopedia Britannica and ABCYa! on the Computer Lab website which we have accounts for. Your CHA your student is welcome to use these resources at home. The username is chatechlab and the password is chestnut. 
  • When school is in session, students are also welcome to practice their keyboarding at home, using the Keyboarding Without Tears link they will find on the TEchnology page. The Educator PIN is 35FD55. 

Facebook CHA has its very own Facebook page which we will post to every now and then as we go through the year. If you are a Facebook user we would love to have you come and ‘like’ it! 

YouTube CHA also has its own YouTube Channel which we will upload videos to every now and then as we go through the year.

Other social media – our ‘handle’ on Instagram and Twitter is chabellevue.

TADS is the system we use to collect registration information every year from new and returning families. You can view our user guide here.

Renaissance Place 

Your CHA student uses a software program called Renaissance at school. This program has a special feature called Home Connect, which you can access outside of school from any computer with an Internet Connection. Home Connect allows you to view information about our CHA student’s progress. It also allows you to sign up to receive email notifications after he or she completes an activity or assessment at school. You can log in to Home Connect from any computer with an Internet connection and compatible browser. To log in to the Home Connect Website, please go to the Computer Lab Website and click on the AR Home Connect button. Yo uwill need to log in with your student’s account. The User Name is usually first initial + first four letters of last name, all lower case Password: first name, all lower case. If this formula does not work, please email [email protected]. In the top right corner of the Home Connect screen, you will see an option to get emails. Follow the prompts to sign up and you will receive a notification when your CHA student takes an AR test. On the Computer Lab Website, you will also see the AR Testing option. Normally this is only available at school, but during REACH it is also available from home so that your student can take AR tests.

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The School Website Calendar

If you add the school calendar ( webcal:// to your Outlook calendar, you may notice that the times are 1 hour off. Unfortunately, this is a known problem with Outlook calendars. Apparently you need to set the timezone manually in Outlook. It needs to use Coordinated Universal Time -08. If you select (UTC -08:00) Pacific Time (US & Canada), it will be off by 1 hour, due to Daylight Savings specific to Pacific Time.